Just Host Web Hosting Help

This article will explain how and when to contact SiteLock for support.

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

When you call in for help with your account, the account must be validated before our support staff can assist.

The Support PIN can be used to validate legacy customer accounts.

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.