This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Just Host Account Backup Policy

Problem:

What is the Just Host backup policy? What kinds of backups are available?

Solution:

Just Host Policy on Account Backups

Just Host does not offer redundant or mirrored backups. Just Host will run courtesy backups at our discretion. Any backups that Just Host runs are in addition to our Terms of Service and are not guaranteed. Customers are encouraged to run periodic backups through the provided cPanel. Just Host recommends that you store such backups off site on your local system. Backups are kept for a maximum of 30 days. Backups older than 30 days will be overwritten with a newer backup, and it is the customer's responsibility to download a backup before it is overwritten if the customer wishes to keep that copy of their data.

For help creating an account backup, Click Here

Note: Justhost.com assumes no responsibility for failed backups, lost data, or data integrity. Justhost.com is unable to create automatic backups for sites above 30 gigabytes in size. You may create your own copies using SSH/Shell Access. Backups may be permanently deleted if payment fails on your account and the account is expired. It is the sole responsibility of the customer to make and keep copies of their data, and Just Host will not attempt to keep data (including backups) of accounts that have been expired or deleted.

For help with SSH/Shell commands, Click Here

To learn how to enable SSH/Shell access on your account, Click Here

Knowledgebase Article 314,420 views bookmark tags: accounts back backup backups copy expired policy restore storage


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How to manage your backups using Site Backup and Restore
Knowledgebase Article 243,991 views tags: backup restore

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 290,003 views tags: automated backup backups

How to restore individual files or folders with the Site Backup & Restore tool
Knowledgebase Article 389,272 views tags: backup files folders restore site

Related Help Content

How do I restore my old hosting provider backup onto Just Host?
Knowledgebase Article 229,769 views tags: backup restore

This article will explain how to use WordPress Tools to backup or restore your WordPress site
Knowledgebase Article 184,231 views tags: backup restore wordpresstools

How to backup all of your MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 250,946 views tags: backup database mysql restore site

How to restore MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 239,149 views tags: backup database mysql restore site

How to backup individual files or folders with the Site Backup Pro tool
Knowledgebase Article 708,437 views tags: backup restore

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 73,960 views tags: backup cpanel dedicated hosting restore server transfer vps

How to restore Email Messages the Site Backup Pro tool
Knowledgebase Article 243,545 views tags: backup email forwarders restore site

This article explains how to get started using CodeGuard to backup and restore your website file and database data.
Knowledgebase Article 110,390 views tags: addons backup codeguard restore tools

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.