This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

How To Create and Edit An FTP Account

Summary

This article will show you how to setup an FTP account and how to use the account.



Access the FTP Manager

These steps will explain how to access the FTP Manager.

  1. Login to your Just Host cPanel
  2. Click the "Advanced" tab towards the left side of the account.
  3. Choose FTP from the sub-menu, or click the FTP Accounts icon from the Files section. Either will bring you to the 'FTP Accounts' page.

Create a new FTP account

Once you have accessed the FTP Accounts page, these steps will explain how to create an FTP account.

  1. Under the "ADD FTP Account" section, enter a Username:
    • Please note that the username will automatically have your domain added to the end. Example: username@example.com
  2. Enter the password you would like to use into the "Password" and "Password (Again)" boxes.
    • Please note the password strength indicator must show 20 or better before the password will be accepted.
  3. Choose the directory you would like the FTP account to have access to.
    • This will be filled in automatically with the username you entered.
    • This will correspond to a directory on your account.
    • If the directory does not exist it will be created.
    • When this FTP account connects they will be taken to this direcory.
    • The FTP account will not be able to access anything outside the this directory.
    • Entering "/" will give this FTP account full access to your files.
  4. Select a Quota. You can choose unlimited or enforce a maximum size for this FTP account.
  5. Click the Create FTP Account button.

General FTP Connection Settings

FTP connections normally require 4 entries to successfully connect and transfer files.

  1. Domain name or IP Address
  2. Username
  3. Password
  4. Port (Usually port 21)

Note: This information is given when setting up a new FTP account, the default user was created as you signed up and was emailed with your sign up email.

Application Specific Settings

The following articles are instructions for recommended FTP applications.

Windows

Mac

Linux Based

Using SFTP

For a more secure FTP client upload, use SFTP (Secure File Transfer Protocol port 22)

You will need to enable SSH/Shell access on your account. If you do not already have SSH/Shell access, Click Here to learn how.

Note: Only your main FTP/cPanel username can be used for SFTP access. FTP accounts created using the FTP Accounts tool will not work.

Video "How-to" Tutorial 1,126,119 views bookmark tags: account accounts cpanelutilities ftp login publish upload


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How do I publish my website using Microsoft Publisher 2007
Knowledgebase Article 238,972 views tags: ftp microsoft publish publisher settings upload

How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?
Knowledgebase Article 267,928 views tags: access grant mysql password permission

This article will explain how to login to a website created with WordPress.
Knowledgebase Article 617,435 views tags: access admin change dashboard edit login site wordpress

Related Help Content

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 923,683 views tags: access control cpanel log login panel

How do I Access My Account Control Panel?
Knowledgebase Article 850,575 views tags: access alternate control cpanel panel port secure secured

Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 359,199 views tags: authentication factor login management password sign single sso

How to reset the password for FTP users.
Knowledgebase Article 123,646 views tags: change ftp password reset update

This article will explain how to access Microsoft Outlook online or directly from your Desktop.
Knowledgebase Article 31,853 views tags: access add create login microsoft office setup

How do I change my Control Panel password?
Knowledgebase Article 1,663,040 views tags: change cpanel password passwords protect

What are the publish settings for Web Easy Professional ?
Knowledgebase Article 282,264 views tags: easy ftp professional publish web

How to create a new cPanel.
Knowledgebase Article 236,794 views tags: account cpanel whm

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.