This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Outlook IMAP timeout errors

Problem:

How do I avoid Outlook IMAP timeout errors?

Solution:

You can avoid the timeout error message "Your IMAP server has closed the connection. This may occur if you have left the connection idle for too long" by changing the setting. The default install of Outlook 2003 provides the following configuration.

To adjust the Server timeouts setting:

  1. From the Tools menu, select E-mail Accounts...
  2. Select View or change existing e-mail accounts and click Next.
  3. Select the e-mail you want to modify and click Change.
  4. To bring up the Internet E-Mail Settings window, click More Settings...
  5. Select the Advanced tab.
  6. Left click on the slide-point and drag to the far right side (10 minutes). By changing the setting, you can avoid the above error message.
  7. Click Apply and then OK.
Knowledgebase Article 184,533 views bookmark tags: errors imap outlook


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Configuring your email client: Outlook Express.
Knowledgebase Article 352,452 views tags: configuration configure email express imap outlook pop setup

How to setup an email account using Microsoft Outlook 2013
Knowledgebase Article 457,611 views tags: email imap outlook pop

How to setup an email account using Microsoft Outlook 2010
Video "How-to" Tutorial 493,945 views tags: email imap outlook pop

Related Help Content

How to setup an email account using Microsoft Outlook 2007
Knowledgebase Article 108,097 views tags: email imap outlook pop

Configuring your email client: Outlook 2003
Knowledgebase Article 219,137 views tags: email imap outlook pop

Can I make multiple IMAP connections to the same email address?
Knowledgebase Article 121,191 views tags: connections imap limit

How to setup an email account in Outlook
Knowledgebase Article 165,328 views tags: email outlook

How Do I Subscribe to IMAP Folders in Mac OS X Mail Client?
Knowledgebase Article 336,488 views tags: imap mac mail

How do I add my Just Host email account to Outlook 2002?
Knowledgebase Article 188,794 views tags: email emailclient outlook setup

How to setup an email account in Outlook 2016 for Mac
Knowledgebase Article 73,479 views tags: client email mac mail outlook setup

How to setup an email account in Outlook 2016 for Windows
Knowledgebase Article 153,665 views tags: client email mail outlook setup windows

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.